Mission

Heera Executive, with its unique sense of history and place, is devoted to creating enduring relationships with our guests and members by providing highly personalised service and gracious hospitality in an informally elegant setting. This is our hotel mission statement.

 

Pursuing this mission is a dedicated team of talented individuals. Knowledge and passion for exceptional, personalised service are the foundation upon which our experience is built. We are professional in our appearance, language, and behaviour. We consistently anticipate and are responsive to, the expressed and unexpressed wishes and needs of our guests. We exercise good judgement and act to create unique, memorable and personalised experiences for our guests. We own and resolve guest problems brought to our attention.

 

We continuously seek opportunities to apply creativity and improve our service and product. We create an environment of lateral service so that the needs of our guests and each other are met. We value every individual’s contribution and personal growth within the company. We treat everyone with dignity and respect at all times. We do what we say we will do and are honest and fair. We will take an active role in service to our community.

Success

We are committed to the
collective success of our hotel in Nandurbar, Maharashtra.

 

Organisational Objectives

·       Continuous training programs on employees personality development.

·       Safety of our guest and all employees

·       Services in Hygiene Protocols.

·       Safe and healthy food and other product for all our guests and employees.

·       To maintain our organizational goals and budget

·       To retain our ethics and Integrity policy.

·       Flexible enough towards the customers need and employee’s satisfaction.

·       Consideration of all feedback gained from our end dinners and end users.

·       To strengthen ourselves in market to value our product as our USP.

·       Profitability and Blessing.

Thoughts of Heera Executive

Be thankful that you don’t already have everything you
desire, if you did what would there be to look forward to?

Be Thankful when you don’t know something, for it gives
you the opportunity to learn.

Be thankful for the difficult times, during those times
you grow.

Be thankful for your limitations, because they give you
opportunities for improvements.

Be thankful for your mistakes, they will teach you the
valuable lessons.

Be thankful when you are tired and weary, because it
means you have made a difference.

It’s easy to be a thankful for the good times.

A life of rich fulfilment comes to those, who are also
thankful for the setbacks.

Find a way to be thankful for your troubles and they
can become your blessings.

General Manager